Open from 22 June in Melbourne
OMG, HOW DO I GET TICKETS?
You can now order tickets online via our website.
WHAT’S INCLUDED IN THE TICKET PRICE?
You’ll get entry into the rooms and lots of edible treats.
The ticket price includes GST but does not include Eventbrite booking fees.
CAN I BUY TICKETS WHEN I ARRIVE?
Nope. Tickets are only available in advance via our website.
CAN I CHANGE MY TICKET OR GIVE IT TO SOMEONE ELSE?
Sorry, no. Tickets are non-refundable and non-transferrable. You will need to provide ID to match the name on your booking. If you’re buying tickets for a group of people, only one ticket needs to match your ID. Tickets purchased on third party websites are not valid.
WHAT IS THE AGE LIMIT?
Sugar Republic is aimed at grown-ups but there’s no age restriction as long as you love sugar! Children under 16 must be accompanied by an adult. Children aged 2 and under get free entry.
WHEN SHOULD I ARRIVE FOR MY TIMED TICKET?
We ask that you arrive within 15 minutes of your ticket time (e.g if your ticket is for 2pm you can arrive from 1.45 to 2.15). Your ticket is only valid for the date and time purchased. If you miss your timeslot your ticket is no longer valid and cannot be refunded. Groups must arrive together.
WHAT HAPPENS AT CHECK IN?
Our team will check your ticket and ID at the door. Bags and coats will need to be checked into our cloakroom.
WHAT SHOULD I BRING?
Bring your ticket, your ID, your phone/camera and your sweet self.
Some of the experiences require that you remove your shoes so please wear socks or tights.
CAN I BRING A STROLLER?
Strollers are not permitted inside the exhibit but we do have a storage area for them at the cloakroom.
DO YOU HAVE TOILETS?
Please note that there are no toilet facilities in the exhibition, however there are public toilets close by at the corner of Smith and Kerr Streets should you wish to use the bathroom before you start your visit.
IS THERE A COAT CHECK?
Yes. Because Melbourne weather.
ARE PETS ALLOWED?
No. With the exception of Guide Dogs, who are allowed into the exhibit under the control of their owner, pets are not allowed. Guide Dog owners should be aware that there is open food inside the exhibit.
HOW LONG DOES IT TAKE TO VISIT SUGAR REPUBLIC?
It takes around an hour to see all the awesomeness. Allow yourself some extra time to hang out at our Shop.
CAN I GO THROUGH THE EXHIBIT TWICE DURING MY VISIT?
You can take your sweet time going through the exhibit. However, once you pass through a room, we ask that you don’t re-enter the exhibit.
IS THE EVENT WHEELCHAIR ACCESSIBLE?
The building and rooms are almost all wheelchair accessible, but please note that some activities and rooms may not be suitable for people with disabilities. If you have any questions before your visit please email [email protected].
IS PHOTOGRAPHY ALLOWED?
Are you serious? We encourage it. Please note that selfie sticks and tripods are not permitted though. Our staff love taking photos for you, just ask.
Sugar Republic is also available for hire for commercial photo shoots. Please email [email protected] for availability.
I HAVE A FOOD ALLERGY. WILL I BE ABLE TO EAT THE SAMPLES?
The many tasty food treats on offer at the exhibit change regularly, but we aim to always have treats available for everyone. An allergen statement is available for each sample on offer. Please note that our kitchen handles wheat, eggs, milk, soy and tree nuts, and all of our food samples and treats may come into contact with these.
CAN I BRING MY OWN FOOD AND DRINK?
Food and drink are not allowed in, but you don’t need to worry about being hungry as there are plenty of treats for you throughout the exhibit.
CAN I HOLD A PRIVATE EVENT?
Yes indeed! We love hosting birthday parties, hen parties, team building events, VIP private tours and you can even get married at Sugar Republic. Please email [email protected] to discuss your special event or to find out about our corporate and party packages.
IS IT GOING TO BE AMAZING?
You have no idea!